Privacy Policy

1. Introduction

   Welcome to Genuine Docs EU (“we,” “us,” or “our”). At Genuine Docs EU, we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable European Union (EU) data protection laws, including the General Data Protection Regulation (GDPR).

   Please take a moment to review this Privacy Policy to understand how we handle your personal data when you use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

   2.1. Personal Information

   We may collect the following types of personal information from you:

   • Name
   • Contact information (such as email address, phone number)
   • Date of birth
   • Address
   • Payment information (if applicable)
   • Any other information you voluntarily provide to us

   2.2. Automatically Collected Information

   When you visit our website, we may automatically collect certain information, including:

   • IP address
   • Device information (such as device type, operating system, browser type)
   • Usage data (e.g., pages visited, actions taken on our website)
   • Cookies and similar tracking technologies (for more information, please refer to our Cookie Policy)

3. How We Use Your Information

   We use the personal information we collect for the following purposes:

   3.1. Providing Services

   We use your information to provide our services, including verifying your identity and processing your requests for EU personal documents.

   3.2. Communication

   We may use your contact information to communicate with you regarding your requests, updates to our services, and promotional offers (if you have opted in to receive them).

   3.3. Legal Obligations

   We may process your personal data to comply with legal obligations, such as verifying your identity in accordance with EU regulations.

   3.4. Improving Our Services

   We use data analytics to improve our website, services, and user experience.

4. Sharing Your Information

   We may share your personal information with the following categories of third parties:

   • Government authorities, as required by law or for legal purposes.
   • Service providers who assist us in providing and improving our services.
   • Third parties with your explicit consent.

5. Security of Your Information

   We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

   You have certain rights concerning your personal data, including:

   • The right to access your personal data.
   • The right to rectify inaccuracies in your personal data.
   • The right to erase your personal data.
   • The right to restrict the processing of your personal data.
   • The right to data portability.
   • The right to object to the processing of your personal data.

   To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 8.

7. Changes to this Privacy Policy

   We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website and updating the effective date.

8. Contact Us

   If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

   info@genuinedocseu.com

Thank you for trusting Genuine Docs EU with your personal information. We are committed to safeguarding your privacy and providing you with transparency and control over your personal data.